Sadly, I was wrong as I quickly found out who this man was.
""Mr. Pentersby. What can we do for you today?"
"I hate to bother you Don, but this employee that I have never met was terribly rude to me and that kind of behaviour shouldn't be rewarded." He said quietly, like he was expecting to be listened to. Though it certainly wasn't good that Don called him by his family name like he had to answer to him.
I shook my head and suppressed a snort of derision as I couldn't believe that this foolishness had taken as long as it had without the expected finger wagging that I'd quickly laugh
off.